Home Account & Subscriptions How to cancel your plan and request a refund

How to cancel your plan and request a refund

Last updated on Sep 09, 2025
  1. Open the web app

    Go to https://app.lunanotes.io/v and sign in.

  2. Go to Settings from the left sidebar

    In the left sidebar, click ⚙️ Settings.

  3. Open the “Billing” tab

    Inside Settings, select Billing. (Direct link: https://app.lunanotes.io/settings)

  4. Click “Cancel plan”

    In Billing, select Cancel plan and follow the steps.

  5. Request a refund (if applicable)

    If the purchase was recent, you can request a refund.

  6. Confirmation

    You’ll receive an email confirming the cancellation and, if approved, the refund.

💬 Quick help: Message us via the in-app support chat or at [email protected]